Medical technology & equipment support
We consult, source, deliver, install and support the imaging, surgical and monitoring systems your clinical teams work with — so the room is ready and correct before the first case starts.
Equipment readiness target
Standard response promise
Equipment specified, delivered and commissioned by the people who answer for it.
Where our systems are used
Imaging suite, operating room, recovery and transport. This is the part of a facility a patient never sees: the systems a department depends on, and the people who make sure each one is installed, commissioned and working on the day it is needed.
Wide-bore MRI systems, cart-based and portable ultrasound, coils, probes and the siting, rigging and acceptance work each install needs.
Electro-hydraulic operating tables with the attachment range, ceiling and mobile surgical lighting, and anesthesia workstations with their vaporisers.
Multiparameter patient monitors supplied complete with ECG, SpO₂, NIBP and temperature accessories, plus twelve-lead ECG carts and their consumables.
Hydraulic transport stretchers with radiolucent tops and IV provision, and a held stock of replacement casters, rails and mattresses for units in service.
Service commitments
The working target for a confirmed unit to be tested, documented and staged for delivery.
Our promise on any request that reaches equipment support during operating hours — including documentation and coverage questions.
A named local contact for the department, not a call-centre queue. The same person who commissioned the unit answers the phone about it.
Product & system coverage
Availability is quoted against a confirmed install date rather than a general catalogue. The families below describe what we distribute — your department's specification determines what actually ships.
Featured family
Wide-bore MRI and diagnostic ultrasound supplied as a complete project: siting survey, delivery and rigging, installation, acceptance testing and the applications handover the department signs against.
System family
Operating tables, surgical lighting and anesthesia workstations supplied as a room, with the attachment and vaporiser range specified together.
Held inventory
Patient monitors, ECG carts and transport stretchers held locally, because a failed monitor does not wait for a scheduled delivery run.
Held inventory
Probes, lead sets, SpO₂ sensors, blood-pressure cuffs, electrodes and recording paper — the parts a room runs out of, kept in stock rather than ordered per incident.
Ongoing
Planned maintenance visits, spare parts and breakdown attendance for units we supplied — scheduled against the manufacturer's interval, not against a reminder someone has to remember.
Operational process
The same sequence runs for a scanner install and a replacement bedside monitor. Only the clock changes.
01 Specify
We work from the room, the workload and the department's own specification, not from a standing catalogue.
Confirmed configuration
02 Source
Units are drawn from held stock or ordered against the confirmed date, then function-tested with their accessories before dispatch.
Tested and documented unit
03 Deliver
Delivered to the facility's receiving point, moved to the room and installed, with chain of custody recorded at handover.
Signed delivery record
04 Commission
Acceptance tested against the manufacturer's procedure, with applications training and the documentation pack given to the department.
Acceptance record signed
Who you reach
Clinical staff are credentialed to the facility, not to us — so this page lists the RM OrthoMed roles a department manager, biomedical engineer or purchasing lead actually calls. Named profiles publish once each contact is confirmed.
Named profiles pending publicationPrimary contact
Facility contact
Records
New facilities
Why RM OrthoMed
Outcome reporting
Clinical outcomes belong to the clinical team, not to a supplier. What we can be measured on is service: whether the unit arrived complete, on time, documented, and whether anything had to be chased. Those four figures publish here once the reporting period closes and the numbers are signed off.
Facility and biomedical-department quotes publish here once written consent is on file. We will not write them ourselves.
— —
Units delivered complete against the confirmed specification, first time.
Pending sign-off— —
Deliveries arriving inside the window agreed with the facility.
Pending sign-off— —
Acceptance records and serial registers returned within the promised window.
Pending sign-off— —
Orders where the facility had to chase us for anything at all.
Pending sign-offFigures publish with the reporting period and the method used to calculate them. Until then these slots stay empty.
Inquiries & access
Leave your details and what you are looking for. We come back inside one working day with what we hold, what we would need to order, and whether your facility sits inside a served territory.
Equipment support has your inquiry and will come back within one working day. If it is urgent, call (623) 698-3776 instead.
RM OrthoMed bills the facility, not the patient. Equipment reaches a department through its own capital or service budget, so pricing, terms and approval sit with your purchasing function — not with us. Quotes are issued against a written specification.
Capital purchase, planned replacement and service-only engagements are all supported. We do not publish price lists here, because a figure without the configuration behind it is not a quote.
If your department maintains its own estate, the territory service manager can confirm which parts and units are held locally and what lead time a planned replacement needs.
Call the support line rather than using this form. Have the model and serial number ready — equipment support can confirm whether a replacement is held locally and who is attending.
Next step
Tell us the facility and the room. We will come back inside one working day with what we hold, what we would need to order, and who your local contact would be.